For Ordering Options, Shipping Information, or our
Return Policy, Click
The Dinosaur Store gladly accepts PAYPAL, VISA,
and American Express.
Credit card purchases
made through the website are processed through PayPal.
$100 Minimum order please for
shipping to destinations other than the continental USA. For shipment to
locations outside of the continental United States, you may use online
payment. However, because of the variation in shipping charges, you may
receive a Paypal invoice with additional shipping charges. At that point,
if you do not wish to pay additional charges, you may decide to cancel the whole
transaction and you will receive a full refund.
Please be aware that customs duties/taxes and handling fees may be charged by
your country. These charges are not included in The Dinosaur Store's
shipping and insurance charges. Please check with the Customs
Department of your country for more information.
If you do not feel confident providing a credit card
online, you may order directly over
Please note: The Dinosaur Store is on
Eastern Standard Time. Store hours are:
M-S 10:00 am until 6:00pm
Sunday 12:00 to 5:00 pm.
Prefer to order via email or after hours? Just sent your order to
Or FAX your order 24 hours a day to
The Dinosaur Store -
Please provide item description, billing and
shipping address, and credit card information.
SHIPPING. All small to medium weight orders are shipped UPS
ground or USPS Priority, unless an expedited service is requested. Extremely large
items must be crated are shipped using a freight service. All
shipments are FOB Cocoa Beach, Florida. We will confirm all shipping
charges when the order is placed. No COD orders please! Most
orders will ship within 2 business days of order placement. Physical addresses
maybe required for UPS shipments. We can only ship to a P.O. Box via
US Postal service.
REFUNDS AND EXCHANGES. Refunds or exchanges will be accepted
only on t-shirts, toys and books. These items must be unused and in
original packaging. No refunds will be issued for any shipping
charges. Customers are responsible for return shipping charges as
well. We strongly urge customers to insure all returned items
because refunds will not be issued for damaged or lost items. Please
call or e-mail for an authorization within 10 days of receipt of order before
returning the item(s).
one-of-a-kind, and fragile items, including replicas may not be returned
or exchanged. If you are ordering an item for a gift, please discuss
this refund policy with us first!
We accept PAYPAL, VISA, MasterCard, Discover
and American Express